[NEBULA] No connected AP clients showing in NCC

dfwood

Hi,

Since the latest NCC release and upgrading our APs to the latest firmware, no clients are showing as connected in NCC, yet devices are connected and working fine.

The APs are also talking back and connected to NCC.

Any ideas?

Ta, Dan

nboeckmann

Hi,

I’m having the same exact behavior. I do have 5 NWA1123-ACv2.

Nils

CommsCo

Same here - is this a beta?

Zyxel_Dean

Hi guys,

We noticed this already and is under investigation. Will let you guys know when there's more info.

-Dean

nboeckmann

Hey,

it seems to be fixed. I'm able to see the clients again.
Thank you for the fast resolution!

Nils

Zyxel_Dean

Hey Nils, 

Thanks for putting attention on this, we've fixed the problem now. 
Feel free to let us know if anything is out of the normal.

Cheers!

dfwood

Hi Dean,

Thanks for the update, can also confirm that it's fixed here 

Kind Regards, Dan

nboeckmann

Hey,

now it's broken again.... Could you take a look again?

Nils

Zyxel_Dean

Hey @nboeckmann
It's seems fine on our sites, 
It  may take a couple  minutes perhaps 3-5 depending on how busy the AP before the statistics are able to be polled to the cloud.
could you check now if it's displaying?