Why does SecuReporter not show any source MAC address in Traffic?
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Zyxel_Emily
Posts: 1,442 
Guru Member
Guru Member
Check if device insight is enabled on the device. Once Device Insight is enabled, gateway starts to collect client device’s information, and query the fingerprint database to deeply identify. On the device, go to CONFIGURATION > Object > Device Insight to check if "Enable" is checked and a profile is configured.
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