Why does SecuReporter not show any source MAC address in Traffic?

Zyxel_Emily
Zyxel_Emily Posts: 1,296  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited June 2023 in Other Topics

Check if device insight is enabled on the device. Once Device Insight is enabled, gateway starts to collect client device’s information, and query the fingerprint database to deeply identify. On the device, go to CONFIGURATION > Object > Device Insight to check if "Enable" is checked and a profile is configured.