What can I adopt to resolve the issue of IoT device being blocked by the AP?

Zyxel_Judy
Zyxel_Judy Posts: 1,494  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

Here are some comprehensive steps you can take to address this problem effectively:

  1. Create a new SSID exclusively for the IoT device

Navigate to Configure > Access point > SSID advanced settings

  • Configure a new SSID with WPA2 personal security.
  • Select "2.4GHz only" for band mode option
  • Disable 802.11k/v/r.

2. Disable “Allow 802.11ax/ac/n stations only” function

Go to Configure > Access points > Radio settings

Note: Make sure your IoT device and AP are both updated to their latest firmware versions for maximum efficiency and performance.

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