[NEBULA] Best Comcast DHCP Modems?

Volker

What is everybodies experience with a purchased (not rented) Comcast Modem for DHCP WAN service, to be used with any NSG-xxx model? I had some issues with the lower end Motorolla Aris Surf Board series SB6143 and SB6190 having DHCP connection issues.

Best, Volker

ivers

What you mean the DHCP connection issue, might more specific~

Volker

The SB6190 is a bridged dynamic modem. On one NSG50 and one NSG100 installation it does not reconnect to Comcast at times. The last time when the new NSG firmware was rolled out a few days ago. The fix is to reset the NSG, sometimes a few times until the SYS light stops blinking. My customer does not like this!

I need to switch out some of these modems and like to know models that work without having this issue on NSGxxx. ? Support is monitoring these 2 NSGs, but I need to find anothers modem model, since I want to work with Nebula technology moving forward.

I hope that makes sense.

Volker

Volker

Just found this:

Consumers File Class Action for Defective Cable Modems

Certain Cable Modems, Including Arris SB6190, May Be Plagued by Latency Issues

https://www.classactionlawyers.com/cablemodems/

Much talk about Intel's Puma 6 chip set that causes issues in a number of modems.

This is speculation, but I assume that some security arround DHCP in the NSGxxx series causes the disconnection issue.

Hope this helps someone.

Volker 

WaYne

Good info, now I know why my hitron router sometimes f me up, well played Intel.