If the SYS LED keeps flashing, what steps can you take to address the issue?
Zyxel_Jeff
Posts: 1,311 
Zyxel Employee
Zyxel Employee
in Maintenance
Background and Scenario:
When you see the SYS LED keeps flashing, what steps can you take to address the issue?
Answer:
If you still can access the device:
(1). Please back up your current running startup-config file.
(2). Please collect the diag-info log for us for further investigation. You could collect the diag-info log by the device Web-GUI or the CLI”diaginfo collect ac”.
If you are unable to access the device's Web-GUI and console, it could be corrupted. Please try resetting the device and check if it resolves the issue. If the problem persists, please contact your local support for further assistance.
Tagged:
0
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 155 Nebula Ideas
- 105 Nebula Status and Incidents
- 5.9K Security
- 320 USG FLEX H Series
- 286 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 256 Service & License
- 398 News and Release
- 86 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 78 Security Highlight