The NR5103E cannot detect the b14 firmware to complete the upgrade

Eugeene

Hi Zyxel Team ,

The latest b14 firmware was recently released for NR5103E, but I'm still stuck with V1.00(ACBy.0)b12. I noticed that it was possible to manually upload the firmware to complete the upgrade. Could you please give me a backup of the b14 firmware so that I can finish updating the latest system locally?

Cheers,

-E

Friday

Hi @Eugeene ,

May we know where did you purchase this device? the device only sold to Internet service provider, so the ideal way is to find your ISP for support.

thank you !