Issue as Apple iOS Devices aren’t shown the Captive Portal

Zyxel_Judy
Zyxel_Judy Posts: 1,584  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

In case, Android, Windows and other clients are working flawless with captive portal but Apple iOS, you can try accessing a website as NeverSSL - Connecting ... This can often trigger the captive portal redirect.

Moreover, Apple devices use a feature called "Captive Network Assistant, sometimes, this feature can cause issues. you can try disabling it to check whether the issue be resolved.

We also recommend upgrading the firmware on your all device to the latest version.

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