[Marketplace] How do I cancel auto-renewal?

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Zyxel_Ivan
Zyxel_Ivan Posts: 410 image  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
edited October 2023 in Service & License FAQ

If you want to cancel the Auto-Renewal, you can follow the steps below:

Step 1. Go to My Plan

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Step 2. Choose the device you want to cancel

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Step3. Then click Cancel Plan.

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Step 4. Confirm in the pop-up dialogue.

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Once you complete the unsubscribe the Auto-Renewal, there will be no lights and grey out.

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