[Marketplace] How do I cancel auto-renewal?

Options
Zyxel_Ivan
Zyxel_Ivan Posts: 375  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
edited October 2023 in Service & License FAQ

If you want to cancel the Auto-Renewal, you can follow the steps below:

Step 1. Go to My Plan

1.png

Step 2. Choose the device you want to cancel

image.png

Step3. Then click Cancel Plan.

image.png

Step 4. Confirm in the pop-up dialogue.

image.png

Once you complete the unsubscribe the Auto-Renewal, there will be no lights and grey out.

image.png

Categories

EnglishTiếng ViệtРусскийไทย中文（台灣）