[Marketplace] How do I cancel auto-renewal?

Zyxel_Ivan Posts: 263  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited October 2023 in Service & License FAQ

If you want to cancel the Auto-Renewal, you can follow the steps below:

Step 1. Go to My Plan

Step 2. Choose the device you want to cancel

Step3. Then click Cancel Plan.

Step 4. Confirm in the pop-up dialogue.

Once you complete the unsubscribe the Auto-Renewal, there will be no lights and grey out.