[Marketplace] How do I cancel auto-renewal?
Zyxel_Ivan
Posts: 302 Zyxel Employee
If you want to cancel the Auto-Renewal, you can follow the steps below:
Step 1. Go to My Plan
Step 2. Choose the device you want to cancel
Step3. Then click Cancel Plan.
Step 4. Confirm in the pop-up dialogue.
Once you complete the unsubscribe the Auto-Renewal, there will be no lights and grey out.
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