[NEBULA] What Happened to NCC Yesterday (Thursday 25th October 2018)

CSmith_STC

The NCC became unstable for a long period yesterday.
Can you please tell me what went wrong?

A number of our customers experienced connectivity issues through their NAPs.
Access to the NCC was effectively down, with no data being presented.

Thank you

Zyxel_Dean

Hi @CSmith_STC

There was an issue on the server affecting the services on the monitoring statistics, during the time being the statistics and monitoring stats are unavailable to be shown. This also affected a some Nebula devices to lose connection to the server. 
Configurations and registering devices are not affected and should be working, also the services on the devices alone should be working as they were suppose to.

Dean

Zyxel_Dean

Hi @CSmith_STC

There was an issue on the server affecting the services on the monitoring statistics, during the time being the statistics and monitoring stats are unavailable to be shown. This also affected a some Nebula devices to lose connection to the server. 
Configurations and registering devices are not affected and should be working, also the services on the devices alone should be working as they were suppose to.

Dean