Used T-50 device card missing - how can I log in?

SAB

The previous resident of my new house has abandoned their VGM8825 T-50 router, but the device card is missing on the back, so there is no device password, MAC, SSD info.

I have tried to access it set set the router up using the default login admin and password 1234 but it says user name or password incorrect.

How can I get a new password for the device, or register the product to my name, or access the device password?

HouliCrab

Hi

According to your inforamtion, no way to get the password to you solve this issue, please check your ISP about this case.

tonygibbs16

Hello @SAB

Welcome to the forum.

I think that you will need to do a factory reset in order to get in, see the user guide at https://download.zyxel.com/VMG8825-T50K/user_guide/VMG8825-T50K_V5.13_5.50.pdf

Press and hold the reset button for more than 5 seconds. Release it when you see the Power LED blinking.

Then the default login details should let you in to set-up the device.

Kind regards,

Tony