Setup Multy M1 in Access Point mode? How?

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ojobson
ojobson Posts: 4
First Comment
edited September 2023 in Multy WiFi System

I am trying to connect these to my network, but the initial setup page I accessed via the website will not run without plugging the M1 into my network via the LAN port and then I have all kinds of issues. Is there an easy way to add this device as an access point?

I have configured my DHCP server to allocate IP addresses to the M1 units' MAC addresses via address reservation, but the M1 is running it's own DHCP server.

Main issues I am having:

I can't change the device IP.

I can't disable the DHCP server.

I've only connected one of these so far by wired connection, but I want to have all three running with wired backhaul, like this:

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All Replies

  • ojobson
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    I'm still having a lot of trouble with this. Two of the M1's have now set up fine by changing the Operating Mode and I will test the mesh / roaming capability shortly. However, the other M1 will not go past the auto-config script at the beginning (a really bad UI decision). I've reset / restarted multiple times.

    I found the system page to change the operating mode (by going to it directly) but it doesn't seem to have any effect / sometimes the page does not even load.

    I did find and accessed the upgrade firmware page:

    http://192.168.1.245/gui/#/main/debug/firmwareupgrade

    However, I can't see anywhere on the Zyxel site to download the firmware? Can anyone provide a link?

    Looking at the JSON between the router and my web client I found a firmware upgrade location of:

    https://d3jal3boi407dg.cloudfront.net/mycloud/wsm20/latest_firmware_info/s3_file/1652350021659/V1.00%28ABZF.4%29C0.bin

    So I guess I will try running that through the debug firmware update page…

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,198  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @ojobson

    We can help you to upgrade the firwmare.
    I have PM you, please check the message box.

  • ojobson
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    I wiped/reset all the devices and then tried again using the mobile app this time. I had to jump through a few hoops - I think I didn't have the network cable plugged into the right ports on the M1s (It's not clear for my use case which ports should be used on each device) but after a bit of fiddling I got them all working with wired backhaul. A shame that the website management console is so poor.

    Is there any option to manage the signal / broadcast power so I can optimise fast-roaming hand-off between the access points? I have some overlap in my network at present.

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,198  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @ojobson

    Thanks for your valuable suggestion.
    Multy M1 does not support to limit of the signal power on each Multy device.

  • ojobson
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    That’s disappointing to hear.

    I have installed a 3rd party firmware and the hardware is now working flawlessly. I now have access to advanced config options to optimise fast transition (802.11r) on the network. It’s a shame your software team did not develop this properly.

  • Cihank
    Cihank Posts: 17  Freshman Member
    10 Comments Friend Collector
    edited October 2023
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    hai, which firmware and how ? Maybe i can do the same!

    I have now my new laptop from work and is connected and signal is perfect but no internet.

    Worst product i have bought ever. Not stable some devices no internet and it happens all the time! And nobody is helping!
    i have just reset all the devices and now all the internet on all the devices are gone!

  • Cihank
    Cihank Posts: 17  Freshman Member
    10 Comments Friend Collector
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    can somebody send me a pm with instructions to install a stable firmware? It is instable and many problems with laptops with wifi6 on board.

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,198  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Cihank


    We have contacted you, please check your message box.

  • Cihank
    Cihank Posts: 17  Freshman Member
    10 Comments Friend Collector
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    yess i saw it and mailed back with time, monday at 16:00 Netherland time

  • Andrea94
    Andrea94 Posts: 4
    Friend Collector First Comment
    edited October 2023
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    I have to connect them more or less like you did, how did you manage to make them all work via cable? What port should they be connected to?

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