Allow "better" licenses to be consumed for lower plan

TAPTech Posts: 159
First Comment Friend Collector Nebula Gratitude Fifth Anniversary
 Master Member

I have an organization with about 20 different Nebula devices, on the "Plus" licensing. I would like to upgrade to Pro. It would be a lot easier to do so if I could simply assign Pro licenses to devices as the Plus licenses expire. Unfortunately, they don't seem to be consumed under "Plus".

1 votes

Active · Last Updated


  • Zyxel_Melen
    Zyxel_Melen Posts: 1,290
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @TAPTech,

    Could you help to enable Zyxel support for me to check?

    Please go to Help (On the top of right) > Support Request > Zyxel support Access to enable and save.

    Untitled Image

    Click here to start:

    Zyxel Melen

Nebula Tips & Tricks