Nebula Cloud Service Incident 2023-10-06, 07:45 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system is temporarily unavailable due to an outage incident.

Issue Started from:

2023-10-06 07:45 (UTC+0)

Issue Symptom & Risk:

Some CC pages cannot be loaded.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel_CSO

Dear Nebula Users,

The incident has been resolved.

Resolved: 2023-10-06 08:08 (UTC+0)

Zyxel Nebula Support