alert email clearer to understand


Hello, I would like to suggest a ridiculous change that can save me and many colleagues hours of research. I manage via Nebula 25 organizations with different sites. most of these companies are based in Fondi. The question I ask myself and I ask you is this: how can someone in my condition understand which organization this message refers to? Wouldn't it be more logical to write in the email as follows?

Dear Administrator,
Organization: company_name
Site: site_name

Thanks in advance

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  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited October 2023

    Hello @pentasoft_albe, this problem only happens to CDR alerts, the other alerts would display the organization name.

    Anyway, thanks for your feedback, I will raise this problem to our internal team.

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