Nebula Cloud Service Incident 2023-10-11, 13:19 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 435  Zyxel Employee
5 Answers First Comment Friend Collector Eighth Anniversary
edited October 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system is temporarily unavailable due to an outage incident.

Issue Started from:

2023-10-11 13:19 (UTC+0)

Issue Symptom & Risk:

1. Partial monitor pages cannot display properly.

Resolved:
2023-10-11 13:59 (UTC+0)

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 435  Zyxel Employee
    5 Answers First Comment Friend Collector Eighth Anniversary
    edited October 2023

    Dear Nebula Users,

    The incident has been resolved.

    Resolved: 2023-10-11 13:59 (UTC+0)

    Zyxel Nebula Support

    Zyxel Nebula Support