How to transfer add-on license by yourself
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Zyxel_Ivan
Posts: 263 Zyxel Employee
The device owner can transfer the add-on license by themself.
To transfer the license, you can follow the steps below:
- Log in to the Zyxel.com, and Navigate to "My Devices" and select the device you want to proceed the transfer license by its MAC Address
- Click "Linked Services"
- Choose the service you want to transfer and click "Details"
- Click "Transfer"
- It will show a pop-up box; please check and choose the target device by its MAC Address that you want to transfer the selected license to
- If the transfer is complete, it will show "Service has transferred to new product successfully"
There are some restrictions as below:
- The transfer is not a single service but a license
- License can only be transferred with the same model
- Only for the add-on license not for the bundle license
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