How do I perform a firmware upgrade via MSP firmware upgrade?

Zyxel_Melen
Zyxel_Melen Posts: 2,409  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

Please follow these steps to check the firmware version of devices in different organizations:

  1. Login to the Zyxel account that has an MSP license.
  2. Navigate to the MSP > MSP cross-org manage > Firmware upgrades
  3. Choose the search criteria and click the search button. The result will be displayed after searching.
  4. Select the models you want to perform the firmware upgrade and click the upgrade now button.