Why can't I log in to my AP?

Zyxel_Nami Posts: 518  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Several factors could hinder access to your AP:

  1. Incorrect Connection: Ensure your PC is correctly connected to the AP's LAN port or via the default SSID.
  2. Incorrect IP/Credentials: Verify you're using the correct default IP address and credentials. Check the user guide or use Zyxel One Network utility to confirm the IP address.
  3. Subnet Mismatch: Make sure your PC and AP are on the same subnet. If not, consider setting a static IP for your PC.
  4. Browser Issue: Try accessing the login page using incognito mode or a different browser.

Zyxel Nami