Why do I need to collect the diagnostic info?

Zyxel_Nami
Zyxel_Nami Posts: 659  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
edited October 2023 in Other Topics

Collecting diagnostic info is crucial for troubleshooting as it provides a snapshot of your Zyxel AP's configuration and operational state at a particular moment. This information can be shared with Zyxel support to help identify and resolve any issues you might be facing with the AP.

Nami