When should I collect the diagnostic info on my Zyxel AP?

Zyxel_Nami
Zyxel_Nami Posts: 659  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

It's best to collect the diagnostic info soon after you notice a problem with your device. This way, the info will show what's going wrong more accurately, helping Zyxel support fix the issue quicker.

Nami