How to determine if your Mobile Router is Nebula-compatible or not?

Options
Zyxel_Judy
Zyxel_Judy Posts: 926  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited December 2023 in Nebula Mobile Router

Introduction:
Zyxel offers two categories of mobile routers: Nebula-compatible and non-Nebula-compatible. This guide aims to assist you in identifying the type of your device.

Identifying Device Labels:
Devices that are compatible with Nebula management are explicitly labeled with the term "Nebula" on their stickers. For visual reference, please consult the sticker photo for Nebula-supported versions.

Understanding Firmware Versions:
Zyxel mobile routers come with two distinct types of firmware versions, depending on whether they are Nebula-compatible or not. Below is a table outlining the firmware versions for various Nebula models:

Model

Type

Technology

Firmware

Nebula FWA710

Outdoor

5G

ACGC

Nebula FWA510

Indoor

5G

ACGD

Nebula NR7101

Outdoor

5G

ACCC

Nebula NR5101

Indoor

5G

ACCG

Nebula LTE3301-PLUS

Outdoor

4G

ACCA

Nebula LTE 7461-M602

Indoor

4G

ACEV

Example:

Nebula NR7101 Firmware: ACCC

Non-Nebula NR7101 Firmware: ABUV

Important Note:

If you install non-Nebula firmware on a Nebula-compatible mobile router, the device will lose its ability to connect to Nebula management systems.

Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!