[BUG NEED TO FIX] - NEBULA APP CAN NOT FOCUS WHEN SCANNING ON IPHONE

HienDang
HienDang Posts: 2
Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula
in Nebula Ideas

When i use Nebula App on Iphone, when adding the hardware by scanning QR code, the camera-in-app can not be focus on the small QR code on devices.
I need to take an the phone, take a picture and zoom bigger to scan by Iphone Nebula app.
It will be difficult if i go to install new site with 2nd phone with me.
Please check and fix asap

1
1 votes

In Progress · Last Updated

Will be enhanced in the next app version release.

Comments

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,288
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee
    edited October 31

    Hi @HienDang,

    Could you share the device model and iPhone model information with us? I used my iPhone with Nebula APP 17.10 to scan USG FLEX 200 and it can focus on the device's QR code.

    Untitled Image

    Click here to start: https://bit.ly/46UJJCE

    Zyxel Melen

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