How can I manage MSP firmware upgrade schedule?

Posts: 3,085  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
edited July 2024 in MSP

Please follow these steps to check the firmware version of devices in different organizations:

  1. Login to the Zyxel account that has an MSP license.
  2. Navigate to the MSP > MSP cross-org manage > Firmware upgrades > Scheduled tasks to check your scheduled firmware upgrade tasks.
  3. To change the schedule for a specific model, please select the devices and reschedule.
  4. You can also reset the schedule. It will follow the site-wide firmware upgrade schedule.
Zyxel Melen


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