Why the assigned license is inactive?

Zyxel_Ivan
Zyxel_Ivan Posts: 305  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

If you assign the Nebula Pro Pack to the device, but there's a condition could cause the license inactive:

The Org is not in the Pro Status, and there's other devices in the Org that have no Nebula Pro Pack license.

To activate the license, you can add the Nebula Pro Pack license to all the devices, and the license will activate when the Org turn into the Pro Status.