Why my SCR firmware is locked on Nebula?

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Zyxel_Jerry
Zyxel_Jerry Posts: 1,066  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited December 2023 in Other Topics

To check the firmware status you can follow the steps below:

1.Navigate to Site-wide >Configure>Firmware management

2.Go to" Devices" and will see the Availability status is “Locked”

It indicates that the firmware has been updated by our Zyxel Official Agent, and the firmware corresponds to a specific environment for particular cases.