Why are Remote SSH and Remote Configurator greyed out?

Zyxel_Emily
Zyxel_Emily Posts: 1,296  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited November 2023 in Maintenance

Question:
The USG FLEX H device is added to a nebula site with Nebula Pro Pack license. Why are the features in Live Tools greyed out?

Answer:

Only the account with the following privilege can establish Remote SSH and Remote configurator.

  1. Owner of the organization
  2. Administrators with delegate owner’s authority