Why are Remote SSH and Remote Configurator greyed out?

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Zyxel_Emily
Zyxel_Emily Posts: 1,462 image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
edited November 2023 in Maintenance

Question:
The USG FLEX H device is added to a nebula site with Nebula Pro Pack license. Why are the features in Live Tools greyed out?

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Answer:

Only the account with the following privilege can establish Remote SSH and Remote configurator.

  1. Owner of the organization
  2. Administrators with delegate owner’s authority
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