Nebula Cloud Service Incident 2023-11-24, 05:15 - 08:12 (UTC+0)






Dear Nebula Users,
The system had some issues due to an incident.
Issue Started from:
2023-11-24 05:15 (UTC+0)
Resolved:
2023-11-24 08:12 (UTC+0)
Issue Symptom & Risk:
1. When a device goes offline, it will be unable to get back online
2. New installed devices are unable to get online on Nebula.
*Except for ATP, USG FLEX, and FLEX H series.
Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.
If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
Zyxel Nebula Support
Comments
-
Dear Nebula Users,
The incident has been resolved.Resolved:
2023-11-24 08:12 UTC+0Zyxel Nebula Support
0
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