[ATP/FLEX] The status of Cloud Monitoring Mode is "Connected" but the device is not online.
Zyxel_Emily
Posts: 1,404 
Zyxel Employee
Zyxel Employee
in Maintenance
Question:
The status of Cloud Monitoring Mode is "Connected" on device. Why does the device not appear on nebula?
Answer:
After you enter monitor ID on web GUI, you also need to assign the device to a site on nebula.
Please refer to the following article for detailed configuration guide.
[ATP/FLEX] How to set up Nebula Monitor Mode?
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