[ATP/FLEX] The status of Cloud Monitoring Mode is "Connected" but the device is not online.
Options
Zyxel_Emily
Posts: 1,298 
Zyxel Employee
Zyxel Employee
in Maintenance
Question:
The status of Cloud Monitoring Mode is "Connected" on device. Why does the device not appear on nebula?
Answer:
After you enter monitor ID on web GUI, you also need to assign the device to a site on nebula.
Please refer to the following article for detailed configuration guide.
[ATP/FLEX] How to set up Nebula Monitor Mode?
0
Categories
- All Categories
- 396 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 86 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 915 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 419 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight