[ATP/FLEX] The status of Cloud Monitoring Mode is "Connected" but the device is not online.

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Zyxel_Emily
Zyxel_Emily Posts: 1,325  Zyxel Employee
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Question:
The status of Cloud Monitoring Mode is "Connected" on device. Why does the device not appear on nebula?

Answer:
After you enter monitor ID on web GUI, you also need to assign the device to a site on nebula.

Please refer to the following article for detailed configuration guide.
[ATP/FLEX] How to set up Nebula Monitor Mode?

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