vmg3006-d70a can not update firmware

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Chr1s4us
Chr1s4us Posts: 5
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edited November 2023 in Home Router

I have a vmg3006-d70a which is still having the initial firmware. With that given, I can not add the necessary vlan 7 tag. I already tried to update the firmware update, but the device is not accepting the update. Even after a reset.

Can you provide me the firmware for 2020, or is there another option to force a firmware update?

Accepted Solution

  • Chr1s4us
    Chr1s4us Posts: 5
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    Answer ✓
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    I was able to help myself.

    DO THIS ONLY WHEN YOU KNOW WHAT TO DO! YOU CAN DESTROY YOUR DEVICE!


    1. I opened up developer mode:
    http://modem_ip/webng.cgi?sid=auto&controller=WebConfig&action=hiddenDevActivation

    2. Activate ssh. Hint: You have to setup a password for this user and set up the network, which should be allowed to connect.

    3. Bring the firmware you want to install to the device - there is no SCP available:

    cat firmware-zyxel-vmg3006-d70a-v17.39.17.1/ZyFW-17.39.17.1-2022-01-06.img | ssh admin@192.168.100.1 "cat > /tmp/ZyFW-17.39.17.1-2022-01-06.img"

    4. Verify the checksum! I used md5sum which is fine for me!

    5. Upgrade firmware:
    /bin/web_upgrade -d -r -m /tmp/<firware-file>

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  • Chr1s4us
    Chr1s4us Posts: 5
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    Hey!

    How can I get support for this device, currently not accepting a firmware update? Is there something I can provide you to check, why the firmware is not accepted?

    Please advice!

    Thanks,
    Christian

  • tonygibbs16
    tonygibbs16 Posts: 842  Guru Member
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    edited December 2023
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    Hello @Chr1s4us

    Welcome to the forum.

    What version of firmware do you already have please?

    If firmware version 17.39.14.2 would be helpful, then it is available at https://support.zyxel.eu/hc/en-us/articles/4403361365778-CPE-Devices-Advanced-Downloads-Firmwares-and-other-resources-

    telekom.de has firmware version 17.39.17.1 available at https://www.telekom.de/hilfe/geraete-zubehoer/router/zyxel/vmg3006-d70a?samChecked=true#Weitere%20Downloads

    Kind regards,

    Tony

  • Chr1s4us
    Chr1s4us Posts: 5
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    Hi! Unfortunately, both updates are failing with just the information:

    2023-12-08 12_29_50-Window.png

    Here are the informations about my device:

    Gerätebezeichnung VMG3006-D70A
    Hardware-Version 1/00
    Software-Version
    15.39.9.s1b302065.s3-based.BS-4926 (Thu, 08 Aug 2019 11:18:57 +0200)
    Bootloader 2014.07-sphairon21
    Seriennummer S210Y36053939

  • tonygibbs16
    tonygibbs16 Posts: 842  Guru Member
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    Thanks for the screenshot.

    Using Google Translate, it seems like the error message is "please enter a valid firmware file"

    There is an upgrade instructions document at https://www.telekom.de/hilfe/downloads/anleitung-firmware-update-zyxel-vmg3006-d70a.pdf and it mentions "Use Browse to select the update file that you previously unpacked and click Update." translated from German.

    Do you know if you Unzipped the firmware file before trying the upgrade?

    I hope that this is helpful.

    Kind regards,

    Tony

  • Chr1s4us
    Chr1s4us Posts: 5
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    Yes. I did. I used both time the img file which was inside the zip file. Also tried different browsers, like edge.

    Also did a full reset of the device already.

    This error also occurs when the device is attached to a DSL line or not.

  • Chr1s4us
    Chr1s4us Posts: 5
    First Comment
    Answer ✓
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    I was able to help myself.

    DO THIS ONLY WHEN YOU KNOW WHAT TO DO! YOU CAN DESTROY YOUR DEVICE!


    1. I opened up developer mode:
    http://modem_ip/webng.cgi?sid=auto&controller=WebConfig&action=hiddenDevActivation

    2. Activate ssh. Hint: You have to setup a password for this user and set up the network, which should be allowed to connect.

    3. Bring the firmware you want to install to the device - there is no SCP available:

    cat firmware-zyxel-vmg3006-d70a-v17.39.17.1/ZyFW-17.39.17.1-2022-01-06.img | ssh admin@192.168.100.1 "cat > /tmp/ZyFW-17.39.17.1-2022-01-06.img"

    4. Verify the checksum! I used md5sum which is fine for me!

    5. Upgrade firmware:
    /bin/web_upgrade -d -r -m /tmp/<firware-file>

  • tonygibbs16
    tonygibbs16 Posts: 842  Guru Member
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    Well done @Chr1s4us

    Hopefully this will allow you to set the vlan 7 tag.

    Maybe the following blog might be useful to you… https://www.andysblog.de/vdsl-modems-zyxel-vmg1312-b30a-vmg3006-d70a

    Kind regards,

    Tony

  • tonygibbs16
    tonygibbs16 Posts: 842  Guru Member
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    and maybe this forum too https://administrator.de/forum/zyxel-vmg3006-d70a-dsl-mo dem-verliert-nach-neustart-alle-settings-1882602878.html @Chr1s4us

    Kind regards,

    Tony

  • maba
    maba Posts: 1
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    Hi, I have the same issue.

    I managed to copy the .img file to the device by ssh, but flashing does not work. There is no error, but it seems flashing does not start: It says "Image State 2" not available. Is there something else missing ?

    image.png

    Thanks Markus

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