Why I failed to refund VAT?

Zyxel_Ivan
Posts: 317
Zyxel Employee





After the order is complete, you can reach us for a VAT refund, but there are two limitations need to be aware of:
- The Order must be created in a month: If the invoice was completed over a month, the tax was paid to the local authority. We suggest you reach local authority for assistance.
- The location: The location where to complete the payment and your VAT registration country (or area) must be the same. If there's a difference, we're unable to refund the VAT. We suggest you enter the VAT number before you check out, please see the screenshot below:
0
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 152 Nebula Ideas
- 102 Nebula Status and Incidents
- 5.8K Security
- 300 USG FLEX H Series
- 282 Security Ideas
- 1.5K Switch
- 77 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 254 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.7K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 76 Security Highlight