Why I do not receive the alert notification in the MSP alert template?

Zyxel_Chris
Zyxel_Chris Posts: 705  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers

Due to MSP license being account-based please be aware that the account of Email recipient has to be bound with the MSP license otherwise you won't receive the email.