I can not log in

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Misty
Misty Posts: 2
First Comment
edited December 2023 in Home Router

Hi there. How can I log in to my Zyxel EX5510-BO?

I've tried the pw from back of device with user name admin. I recieve "user name or password incorrect or locked"

I've tried plugging my phone into the router. Nothing.

How can I access router controls?

I've had a drone hovering several times now. I watch it and it goes home to the property of known Thieves and drug addicts. I've also been tipped off that these people are planning a hit on us. I'm trying to stop it before someone gets hurt.

ISP is CCECA

Please advise.

Misty

All Replies

  • Misty
    Misty Posts: 2
    First Comment
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    Oh ya. Also just found out that my neighbor, someone I have become friends with, is actually their Intel person. So it's highly possible they have wifi pw

  • smb_corp_user
    smb_corp_user Posts: 161  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited December 2023
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    Unless you have received the device from your ISP and could call your ISP for support, it is probably easier if you do a factory reset on your device, then configure the device to your needs.

    BTW, your device model is "EX5510-B0" (ending in a zero, not the letter O), in case you want to search the internet for more information.

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