Flex 700H reboots and issue

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  • ticsystems
    ticsystems Posts: 76  ZCNE Certified
    First Comment Friend Collector Nebula Gratitude Fifth Anniversary

    This Firewall keeps failing after 1 year and a half of being released. If we activate IPs and reputation filter (DNS and URL) the Firewall reboots... We have a ticket that we have reopened. It happens to us in 1.31, 1.30 itws, 1.21...... 😩😩😩😩

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,685  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @ticsystems,

    Could you help to collect diagnostic info and share the issue happened time so we can check this issue? I will send you a private message for this issue.

    Zyxel Melen


  • ticsystems
    ticsystems Posts: 76  ZCNE Certified
    First Comment Friend Collector Nebula Gratitude Fifth Anniversary

    Hy @Zyxel_Melen .

    Hi have open a ticket with Zyxel iberia.

    Thanks!!!!!