Remove Device from MyZyxel portal

Hello,
I want to remove a device whose license period has already expired from our myZyxel.

Why is it, that I cannot do it, without your interference?

Please tell me the way to do so.

Thanks,
XaV

All Replies

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 257  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Dear @MyUsername,

    Greetings.

    If you want to remove the registered device from your account, please PM me the MAC and SN.

    I can help you to unregister the device.

    Thanks.

    Ivan

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 257  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Dear @MyUsername,

    Greetings.

    The unregistered is done.

    Please have a check and let us know.

    Thanks.

    Ivan

  • Thank you very much Ivan :-)

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 257  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    You're welcome!

    Have a nice day:)

    Ivan

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