How to change email in myZyxel portal?

Zyxel_Ivan
Zyxel_Ivan Posts: 302  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
edited December 2024 in Service & License FAQ

To change the email, you can follow the steps below:

  1. Log in to myZyxel.com
  2. Click the icon on the upper right
  3. Click "Manage account"
  4. Click "Edit Profile"
  5. Change your email address, please be aware the new account must not be registered to Zyxel before.
  6. Click save
  7. Then click "Change"
  8. You'll received the verification mail
  9. To your email and find the verification mail and click "Activate Account"
  10. Click "Confirm" and re-login