USG FLEX 200 reports 0 clients

thwartedEfforts

Network and wireless network are working without issues. My USG works as the gateway and DHCP server, so it knows every connected client.

But all client monitoring on the Nebula dash only sees AP clients:

This situation results in all dashboard information on applications and client usage being completely blank, as seen here on Site-wide > Monitor > Firewall> Summary report:

Every other USG metric you can think of reports properly:

Ditto CPU usage and so on. But there are 0 clients and zero information on them, and that's always been the case.

Thinking this was due to licensing, I purchased the Gold Security Pack in order to introduce content filtering, which works, and which also suggests the USG must be recording usage.

Any thoughts?

Zyxel_Cooldia

Hi @thwartedEfforts ,

Can you help us to enable support request, and provide the org/site name in PM.