No LAN IP display on the Device>Access Points>LAN IP

xcs
xcs Posts: 13  Freshman Member
First Comment Friend Collector First Anniversary
edited January 20 in Nebula

There's only one AP which has no LAN IP displayed on the Device>Access Points>LAN IP, what could be the problem?(see attachment AP-2)

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,584  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @xcs ,

    After reviewing the event logs, it appears that AP-2 is experiencing a DNS issue.

    To address this, please navigate to Device > Access Point and select AP 2. Click the 'Edit' button and change the Primary DNS from 192.168.2.2 to 168.95.1.1 as the other APs. This should help determine if the issue is resolved.

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!

    https://bit.ly/2024_Survey_Community

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,584  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @xcs ,

    After reviewing the event logs, it appears that AP-2 is experiencing a DNS issue.

    To address this, please navigate to Device > Access Point and select AP 2. Click the 'Edit' button and change the Primary DNS from 192.168.2.2 to 168.95.1.1 as the other APs. This should help determine if the issue is resolved.

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!

    https://bit.ly/2024_Survey_Community

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