[Mobile router] How to resolve the issue of being unable to connect to Wi-Fi?

Zyxel_Judy
Zyxel_Judy Posts: 2,019  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
in Consumer Product FAQ
  1. Check the Wi-Fi LED status to make sure the mobile router Wi-Fi is on.
  2. Make sure your Wi-Fi client is within the transmission range of the mobile router.
  3. Make sure you enter/ choose the correct SSID, password. See the mobile router back label for the default SSID and password if you’ve not adjusted them.
  4. Make sure your Wi-Fi client is using the same Wi-Fi security type (WPA2-PSK or WPA3-SAE) as the mobile router.
  5. Make sure the Wi-Fi adapter on your Wi-Fi client is working properly with the latest driver.

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