[Mobile router] How to resolve the issue of being unable to connect to Wi-Fi?

Options
Zyxel_Judy
Zyxel_Judy Posts: 957  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
  1. Check the Wi-Fi LED status to make sure the mobile router Wi-Fi is on.
  2. Make sure your Wi-Fi client is within the transmission range of the mobile router.
  3. Make sure you enter/ choose the correct SSID, password. See the mobile router back label for the default SSID and password if you’ve not adjusted them.
  4. Make sure your Wi-Fi client is using the same Wi-Fi security type (WPA2-PSK or WPA3-SAE) as the mobile router.
  5. Make sure the Wi-Fi adapter on your Wi-Fi client is working properly with the latest driver.

Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!