Why there’s no any information in the switch port status page?
Zyxel_Melen
Posts: 4,029 
Guru Member
Guru Member
in Other Topics
This problem has two possible situations:
- The switch is offline.
If the switch is offline, Nebula cannot get any port information from the switch. Please check the switch troubleshooting guide to solve the offline problem. - Your organization is under cloud-saving mode.
Nebula will not get port information when your organization is under cloud-saving mode. Please reference this FAQ to disable the cloud-saving mode.
Zyxel Melen
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