How to disable Cloud saving mode

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Hello,

i do not often connect to my nebula dashboard but now there is no way for me to disable cloud native mode, how can i please?
The toggle won't move.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,632  Zyxel Employee
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    Hi @danielefiore,

    Thanks for the detailed information from you. After checking, I found the main reason might be because your account's role is not "organization full" admin. I suggest using the owner account to disable the cloud saving mode or raise your account's role to "organization full" admin.

    Zyxel Melen

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,632  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @danielefiore,

    Could you help to enable Zyxel support for me to check?

    Please go to Help (identified by a question mark icon at the upper right corner of Nebula portal) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen

  • danielefiore
    danielefiore Posts: 2
    First Comment
    edited March 7
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    hello i have just done it, i do not see the save button though

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,632  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @danielefiore,

    Thanks for the detailed information from you. After checking, I found the main reason might be because your account's role is not "organization full" admin. I suggest using the owner account to disable the cloud saving mode or raise your account's role to "organization full" admin.

    Zyxel Melen

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