Insights into account service operations

Zyxel_Judy
Zyxel_Judy Posts: 1,788  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

The account service includes MSP pack license that requires license assigned to the actual Nebula account. With an active license, these services are unlocked for any Nebula organization owned by this Nebula account.

For example, the Nebula account of “Bob” has created two organizations, Org-A and Org-B. This establishes that the Nebula account is the owner of these organizations. On the other hand, Org-C is owned by another Nebula account but has given Bob access authority to this organization.

If Bob’s account was assigned an MSP Pack license at the start of the month, we see that all organization owned by Bob has access to MSP Pack features and services, while Org-C does not.

In summary, the account service functions through the Nebula account and operates independently of the device license.