[Nebula] Why my SCR50 AXE cloud symbol is blinking on the SCR device?

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Zyxel_Jerry
Zyxel_Jerry Posts: 1,061  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited March 8 in Other Topics

When SCR 50AXE cloud symbol is blinking Green, it means the device currently can reach the Nebula but the device is not registered at the moment.
When you are installing SCR device you may see the cloud symbol blinking green.

When the SCR 50AXE cloud symbol is blinking yellow, it means the device is not available to reach the Nebula services, and the device is not registered.
You may need to check the DNS settings on your router above to adjust DNS IP address(EX: 8.8.8.8) which can resolve nebula domain.

For more detail information, you can refer to the User Guide P15 Table 4.
https://www.zyxel.com/global/en/support/download?model=scr-50axe