Stolen Equipment

Pook

Hi There

Is it possible to advise ZyXel of stolen equipment so it can be blocked from use in Nebula?

EliteITGuy

if you have it registered in nebula then no one could register it under another account. If you delete it out of nebula though then they still could.

Pook

For now I just made a new Org and moved it there so I don't have to pay for licences. Had 2 premises broken in to and all kit stolen.

EliteITGuy

If it was an access point I'd configure the SSID to say this is stolen . Or other settings you can do to make sure the equipment doesn't function properly.

Zyxel_Kay

Hi @Pook

To prevent others from taking over ownership of your Nebula device, you can refer to this FAQ article and enable the necessary function:

https://community.zyxel.com/en/discussion/19008/how-to-prevent-device-ownership-override-by-other-user

We hope this information proves helpful to you.