nebula unexpected error

KMZ
KMZ Posts: 3
First Comment Second Anniversary

Hi, i have a Problem with some Sites in my Nebula.

The Dashboard are not working

And I can't configure my switches. If I open a Switch I got the message:

Can someone help?

Best Answers

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,494  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @KMZ ,

    Please provide the Org/site name privately by navigating to my account and selecting "Message".

    We'll check and update to you as soon as possible.

    Engage in the Community, become an MVP, and win exclusive prizes!

    https://bit.ly/Community_MVP

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,494  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @KMZ ,

    We have successfully resolved the issue. Please proceed to your site to complete the required configuration.

    Thank you for your patience and cooperation.

    Engage in the Community, become an MVP, and win exclusive prizes!

    https://bit.ly/Community_MVP

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,494  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @KMZ ,

    Please provide the Org/site name privately by navigating to my account and selecting "Message".

    We'll check and update to you as soon as possible.

    Engage in the Community, become an MVP, and win exclusive prizes!

    https://bit.ly/Community_MVP

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,494  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @KMZ ,

    We have successfully resolved the issue. Please proceed to your site to complete the required configuration.

    Thank you for your patience and cooperation.

    Engage in the Community, become an MVP, and win exclusive prizes!

    https://bit.ly/Community_MVP

  • KMZ
    KMZ Posts: 3
    First Comment Second Anniversary

    Hello Judy,

    thank you, the issue has been fixed.

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