Multy M1 client not listed

Maxfilip

dear community,

I’m using a Multy M1 as wireless access point and one cabled client.

the cabled client is not visible in the client’s list (parental control). How is that possible? And how to make it visible?

thanks

Zyxel_Jerry

Hi @Maxfilip

Are you using Bridge mode?

In Bridge mode, the device will not be recorded in parental control.
If you're in router mode, try to have the client ping the gateway of Multy M1 (default 192.168.212.1) and check again.

Maxfilip

hi @Zyxel_Jerry
thanks for the feedback

I’m not using the bridge mode

I pinged the gateway but still the client does not show

thanks

Zyxel_Jerry

Hi @Maxfilip
Please help to send us the feedback, on the Multy APP.
You can follow below steps to send the feedback on the Multy APP

Describe your issue