Nebula Cloud Service Incident 2024-03-27, 11:48-12:10 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-03-27 11:48 (UTC+0)

Resolved: 
2024-03-27 12:10 (UTC+0)

Issue Symptom & Risk:
1. Some Nebula pages get error. Such as Dashboard, Monitoring, Device list, and partial configuration pages cannot be loaded successfully.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support