[Multy] How to delete your myZyxelCloud account?

Zyxel_Judy
Zyxel_Judy Posts: 1,751  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
edited April 2024 in Consumer Product FAQ

If you've switched accounts and wish to delete your old myZyxelCloud account, this FAQ will guide you through the process.

  • Open the Multy App > Navigate to Settings > Delete Account.
  • Confirm Deletion: Tap on Continue to proceed with your deletion request.
  • Provide Account Details: Complete the form by entering your account name and any other relevant information, then submit the form.

Our team will process your request and assist you in removing the account.