Intel Dual-Band Wireless-AC 7265 not connecting with SCR50AXE

GiuseppeR
GiuseppeR Posts: 317  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

Hello,

I have a company where I placed an SCR50AXE.

I am able to connect a lot of devices via WiFi to this security router but I am unable to connect a Windows11 with Intel Dual-Band Wireless-AC 7265 onboard.

Consider that this laptop is able to connect to other Zyxel APs, just to give you an example.

How is it possible ?

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,324  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @GiuseppeR
    Thanks for the feedback

    Could you update the Intel wireless driver to the latest version and check if the symptom would still occur on Windows 11 with the Intel wifi card?

  • GiuseppeR
    GiuseppeR Posts: 317  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hi @Zyxel_Jerry

    everything was updated to last software available, notebook spanking new.

    It was really strange behavior.

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