Nebula Cloud Service Incident 2024-04-23, 03:33-12:09 (UTC+0)
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Zyxel_CSO
Posts: 387 
Zyxel Employee
Zyxel Employee
Dear Nebula Users,
The system had some issues due to an incident.
Issue Started from:
2024-04-23 03:33 (UTC+0)
Resolved:
2024-04-23 12:09 (UTC+0)
Issue Symptom & Risk:
1. Some users might not be able to receive email from Zyxel.
2. Some users could not log in to Nebula because they could not receive a 2FA email.
Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.
If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
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