How to resolve Mobile Router stability issues?

Zyxel_Bella Posts: 446  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited April 30 in Nebula Mobile Router

When mobile router internet connectivity stops several times in a period at certain location, it appears the router may be experiencing stability issues. Here are a few steps we can start with to diagnose and potentially resolve the issue:

1. Environmental Factors: Make sure the router is in a signal covered area and not signal dead spots if you observed the signal of your device is not very good.

2. Maintenance Schedule: As a temporary measure, setting up a scheduled restart a day might help maintain stability by allowing the device to reconnect to the base station daily.

The device has a mechanism to re-find the connection, but it may take different times depending on the environmental signal conditions. Even establishing on a worse performance channel in order to restore the connection. By combining the above two methods, we hope to help the machine have a more stable connection.